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New Your firm fined £100,000 for UK Scam

Discussion in 'General Discussions and Lounge' started by ovi, Dec 16, 2004.

  1. ovi

    ovi Guest

    Almost 2,000 people complained they had been left with large telephone bills
    after being duped by the firms into connecting to the Internet at up to
    £1.50 a minute.
    They are among the latest victims of so-called "rogue dialler" scams which
    have increased rapidly in recent months. The problem starts when computer
    users try to get rid of pop-up adverts linked to the scam that appear on
    their screen.
    Software is downloaded on to the computer without their knowledge that
    diverts the Internet connection away from the users' normal provider and on
    to a premium rate line.
    Icstis, the regulator for premium rate services, says three-quarters of all
    complaints it now receives relate to "rogue diallers".
    The £100,000 fines against the two US firms are the highest the regulator is
    allowed to impose. Icstis has handed out that level of fine only four times
    before in its 18-year history.
    A total of 844 people complained to Icstis about B&B Services, one of the
    companies fined. The US firm told the regulator it did not connect users to
    its premium rate line without their consent and that pricing information had
    been clearly given.
    Icstis received 984 complaints about a "rogue dialler" traced back to BW
    Telecom, the second company fined. It was operating a premium rate Internet
    connection even though it had been barred for 12 months.
    Icstis does not believe the companies are connected even though both operate
    from New York.
    Ofcom, the telecoms regulator, recently announced safeguards to protect
    people from being ripped off by premium rate phone lines.
    Companies known as "network providers", which allocate premium rate numbers,
    have been told to delay paying money to the firms providing the premium rate
    content for at least 30 days.
    Some companies pass the money on within days, forcing customers to pay even
    if the service turns out to have breached industry rules.
    Network providers will have to freeze money generated by the service under
    suspicion while Icstis investigates. The cash can then be used to refund
    customers who have been ripped off.
  2. Lanre

    Lanre Guest

    Poor lots :(
    Is this a review or the main message? :D
  3. ovi

    ovi Guest


    this is a true fact :( happy me that I am on cable connection not on dial-up.


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