Hi all, I'm new here. I'm looking for some help. I have a website and I recently paid a company to re-design my website and optimise it. I keep getting told every day it will be completed and every day there is no new website. They come up with different excuses. They say they have refunded my money but I received no refund. This has been going on for weeks now and I don't know what to do. Any guidance would be much appreciated. This company is called Accomplished SEO based in Stockport. I've been dealing with someone called John Hardwick. Has anyone had any dealings with these or had a similar problem? Thanks all.