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Technical glitches hit T5 opening

Discussion in 'General Discussions and Lounge' started by gkd_uk, Mar 27, 2008.

  1. gkd_uk

    gkd_uk Moderator Moderator Webmaster

    Cancelled flights, baggage delays and a temporary suspension in check-in have blighted the opening day of Heathrow's new £4.3bn Terminal 5.
    British Airways, which has sole use of the terminal, cancelled 34 flights due to "teething problems" and was later forced to suspend passenger check-in.

    Technical difficulties also meant major delays in reclaiming luggage.

    BA blamed the glitches on problems with "staff familiarisation", which had a knock-on effect on bags and flights.

    A BA spokeswoman said delays in getting staff screened for work and other technical difficulties had caused the airline problems.

    Cancelled services in and out of the terminal included flights to Munich, Frankfurt, Paris and Brussels as well as Glasgow and Aberdeen.

    "These are all domestic or short haul flights and we are working hard to get people away on alternative flights," a BA spokesman added.

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  2. vicdigi

    vicdigi New Member Webmaster

    Money well spent .. sad.

    BA - Now what does that really stand for? I could think of a few!

    Having spent so much money and cancelling 34 fllights on day 1 you can hardly call it technical glitches.

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