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Why you do not want to use Heart Internet for your Hosting

Discussion in 'Hosting' started by temi, Feb 13, 2008.

  1. temi

    temi Facilitator Webmaster

    I used to have a reseller hosting account with Heart Internet, their server is unreliable, it crashes frequently, I moved all my account, send then and email that I do not want to use their service anymore, I also called to cancel but you need to read the message below.

    Which has been deactivate because I do not use them any more. If you are shopping for a hosting account, you should definitely eliminate Heart Internet from your list of prospective hosting providers.

    Hi Temi,

    Thanks for the email. I'm sorry but cancellations can not be accepted via email or phone, they can only be accepted via the support ticketing system.

    This to ensure that all enquiries are dealt with promptly and that we
    collect the correct information from you to solve your problem or answer
    your enquiry. It also ensures that we only communicate sensitive
    information about your website and your account to the account holder.

    You can raise a support ticket by logging into your customer control
    panel at:-

    Once you have done this click the "Contact Customer Services" link on
    the side menu.

    We look forward to hearing from you.

    Best Wishes,

    Robert Berry
    Heart Internet Sales
    UK Reseller Hosting, Multiple Domain Hosting, Personal Hosting and Domains: Heart Internet
    Tel: 0845 644 7750
    Fax: 0845 644 7740
  2. arunpattnaik

    arunpattnaik Senior Member Webmaster

    ohh. that's too bad. thanks for the alert temi.
  3. Resonate

    Resonate <span style="color: white; font-weight: 700; backg Webmaster

    Temi, I am assuming you went with Heart Internet soley because they are UK based? If not then i have no idea why you could choose such a host, every were online is filled with bad PR for Heart Internet.

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